Your guests inquire.
IQ handles the rest.
From the moment an email arrives to the second a personalized offer lands in your guest's inbox — IQ automates your entire inquiry workflow so your team can focus on hospitality, not admin.
Built for boutique hotels, apart-hotels, and hotel groups in the Alpine region.
Average response time
0%
More bookings converted
+0%
Less time on admin
0%
Always processing
From inquiry to booking in three steps
Watch a guest email transform into a confirmed reservation — automatically.
Guest sends an inquiry
An email arrives — requesting a mountain view suite for two, July 15-20, with spa access. IQ reads and understands the entire message instantly.
Mountain View Suite — Jul 15-20
Dear Hotel, I would like to book a Mountain View Suite for 2 guests from July 15 to July 20. I would appreciate spa access and late checkout.
AI creates the perfect offer
IQ checks live availability in your PMS, selects the best rooms, calculates optimal pricing, and drafts a beautiful, branded offer — ready for your review.
Mountain View Suite
Jul 15 — Jul 20, 2026
Dear Maria,
Thank you for your inquiry. We'd love to welcome you! Based on your preferences, we've prepared the following offer:
Includes breakfast, spa access, late checkout
One click to send, one click to book
Your team reviews and approves. The guest receives a personalized email with room photos, pricing, and a direct booking link. Done.
Mountain View Suite
Jul 15 — Jul 20, 2026
€ 1,225
Every minute counts in hospitality
Guests don't wait. When inquiries pile up, bookings walk out the door.
Average response time in the industry
of guests book elsewhere while waiting
minutes to manually craft each offer
That's exactly what IQ does.
Built for the way hotels actually work
Not another generic tool. IQ is designed around the daily reality of hotel reception — from the morning inbox rush to end-of-day reporting.
Unified Inbox
Every inquiry from every channel — email, website forms, PMS, phone — lands in one place. No more switching between tabs or missing messages buried in Outlook.
AI Offer Generation
One click generates a complete, personalized offer with room photos, pricing from your PMS, meal plans, and a branded email — in seconds, not 15 minutes.
Smart Approval Flow
AI drafts the offer, your team stays in control. Review, edit, or approve with a single click before anything reaches the guest.
Guest Journey Tracking
Know exactly when your offer was opened, which rooms the guest clicked on, and when they booked — or didn't. Every touchpoint is tracked.
Live PMS Integration
Real-time room availability, rates, and closures synced directly from Casablanca. No double entries, no stale data, no overbookings.
18+ Languages
IQ auto-detects the guest's language and generates offers in their native tongue. German guest? German offer. French inquiry? Réponse en français.
What your morning looks like with IQ
Your team arrives to find every overnight inquiry already parsed, matched, and drafted — waiting for a single click.
12 overnight inquiries auto-parsed and matched to available rooms
Review AI-generated offers in approval queue — approve 10 with one click each
Edit 2 offers for VIP guests with personal touches, then send
All 12 guests have personalized offers in their inbox. Coffee time.
Dashboard shows 8 offers opened, 3 booking links clicked
First booking confirmed — Maria Schneider, Mountain View Suite, 5 nights
Without IQ, this would have taken until lunch.
The numbers speak for themselves
Average response time
down from 4+ hours
More bookings converted
from the same inquiries
Less time on admin
per inquiry handled
Always processing
even while you sleep
GDPR Compliant
EU data residency, end-to-end encryption
PMS Connected
Casablanca, Protel, Opera, HTNG/OTA
18+ Languages
Auto-detect and translate with DeepL
99.9% Uptime
Redundant infrastructure, always available
Your guests are waiting for a response right now
See how IQ can transform your inquiry workflow in a 15-minute demo. No commitment, no credit card.